"Setting up Talking Matters is one of the best things I have done. It allows me to provide the quality service my clients expect and to develop new ideas for making that service even better" Sue Jackson, Managing Director
Years of experience have taught us one very important and deceptively simple lesson. The output of qualitative research is only as good as the input.
At a time when everyone in the research chain is being put under increasing pressure you have to be able to trust the reliability and quality of your fieldwork agency and of your respondents.
At Talking Matters our professionalism and attention to detail are second to none. From receiving your brief, through questionnaire writing and the pre validation of respondents, this attitude is at the heart of everything we do.
Qualitative recruitment is successful only if every little detail of your project is understood, put in place and double checked. We pride ourselves on anticipating the things that make your project go smoothly and avoiding the things that could compromise it.
Create clear, decisive lines of communication with clients
and those in the field working on our behalf.
Pride ourselves on being an experienced and approachable
Give you precise and straightforward recruitment specifications.
Send you individual respondent profiles before fieldwork starts.
Offer excellent questionnaire writing skills.
Guarantee strong quality control including random pre-
checking on every project.
Commit to keeping up to date with the latest thinking and best
practice in research recruitment.