Talking Matters is an independent market research fieldwork company that was established in May 1999. Set up by Sue Jackson, the company specialises in qualitative research recruitment. Talking Matters has a mixture of long standing clients who have worked with us for many years combined with a growing number of businesses who have been recommended to us or who have read about our exceptional client service. We work for a range of clients from large research companies to freelance researchers, planners, consultants and web design companies.

Some of our clients are large full service market research companies, some of whom have their own field force. They prefer to use Talking Matters because of the high executive input and strict quality control procedures we have put in place. Other clients are not market research specialists but once they experience our professional service , they know they are in safe hands.

We have a reputation for dealing with particularly complex, sensitive and difficult projects-however, please don't exclude us from the more straightforward projects too!


Managing Director, Sue Jackson, has many years' experience in market research. Starting her career in 1982 with Euro Fieldwork (an independent fieldwork company) she then moved to Field Initiatives, a specialist qualitative recruitment consultancy. Sue returned to Euro Fieldwork (now part of Continental Research) in 1993 as an Associate Director and left to set up Talking Matters in May 1999.